We know you have a lot of choices when it comes to where you shop online, and we know that the decision to choose where you’d like to make your purchase can be a difficult one. Here is why we think you should choose us:
We Ship From the US
Most people in the US who purchase Japanese figures, toys, and other hobby products are probably used to waiting 1-3 weeks for their orders to arrive from Japan. When you purchase from us, your order is dispatched typically by the next business day (for all in stock items) and arrives to you within 2-3 business days after. It could even be faster depending upon what service you choose at checkout!
For our international customers, we’re working hard to bring shipping discounts and better shipping services to you. Canadian and Mexican residents typically receive their orders within 5 to 10 business days. European and Australian countries will receive their orders typically within 1-2 weeks.
We are currently in the process of negotiating with DHL for better international rates. We will have discounted UPS rates at checkout available starting May 7th, 2018.
We Don’t Leave You Hanging
Have a question about your order, a product, or something else? We won’t leave you high and dry. Contact us and we’ll get back with you promptly and courteously, even on weekends!
For people who pre-order: we keep you in the know about when your purchase is arriving and shipping. In the world of figures and hobby products, delays can, and definitely will, occur. We do our best to let you know ahead of time if there is any such delay.
We Only Sell Authentic Collectibles
It’s a sad fact that many online sellers and retailers on sites like eBay and Amazon are selling counterfeit (often Chinese-made) products. Our figure distributor is a wholly-owned subsidiary of the Good Smile Company, and our Japanese TCG distributor is an official distributor for Pokemon TCG, Chaos TCG, Weiss Schwarz, Dragon Ball, and all the rest! So when you purchase from us, you are getting a product that is original and guaranteed to be authentic. And at really reasonable prices too!
You’ll Earn Points on Purchases
After signing up for an account on Holofoiled, you’ll earn at least 1% rewards points on everything you purchase! You can then use these points at checkout to discount your order total. We have plans to expand how these points are used in the future, including unique items only purchase-able with points. And unlike other stores, these points absolutely do not expire. You do not have to worry about losing them; once they’re yours, they’re yours – until spent. Or transferred… you can gift them to someone else as well!
You’ll Support a Growing Business
To our adored collectors: by purchasing from us, you are helping bring Japanese products and culture to America. As we grow, so does our selection and the amount of items that we’re able to provide. Give us a chance and we know that we’ll be the place you come back to for all of your Japanese hobby and otaku goods!
To our adored TCGers: we intend to grow into the destination for all of your trading card product needs. We hope to one day carry every TCG under the sun, including singles! Every purchase made, every dollar spent, gets us there.
Thank you for visiting us online: we hope you’ll choose us as your TCG / Japanese hobby store!